Online Consultations on Regulations – Official Languages Act (travelling public) and Use of French in Federally Regulated Private Businesses Act

The Government of Canada has reformed Canada’s official languages regime by modernizing the Official Languages Act and enacting a new law, the Use of French in Federally Regulated Private Businesses Act. To give concrete expression to the various elements of that reform, the Government has committed to developing and implementing 2 new sets of regulations:

  • regulations supporting the coming into force of the Commissioner of Official Languages’ new power to impose administrative monetary penalties on certain entities subject to the Official Languages Act
  • regulations establishing the enforcement regime for the new Use of French in Federally Regulated Private Businesses Act

The information you provide will help us ensure that these 2 sets of regulations meet the needs of all Canadians.

Respondents who wish to do so may expand on certain themes by answering additional questions at the end of the “General section” of the questionnaire.

The demographic data collected through this questionnaire, specifically with regard to languages spoken, gender, province/territory/country of residence, place of birth and age, are intended to provide for a better understanding of the dynamics, realities and specificities of different diversity groups and geographic locations. The ultimate goal is to better align the implementation of federal regulations with these regional and demographic specificities.

It should take you 15 to 20 minutes to answer this questionnaire; your participation is voluntary, and your responses will remain confidential.

You can also send us your suggestions or comments at the following email address:


  • “Minority communities” refers to official language minority communities, that is, French speakers living in a province or territory other than Quebec, and English speakers living in Quebec.
  • “Official languages” refers to Canada’s official languages within the meaning of section 16 of the Canadian Charter of Rights and Freedoms, that is, English and French.

Privacy Notice

The collection of personal information is required for regulatory processes conducted in accordance with section 84 of the Official Languages Act and section 34 of the Use of French in Federally Regulated Private Businesses Act. It is authorized under paragraph 4(2)(g) of the Department of Canadian Heritage Act and sections 37 and 68 of the Act for the Substantive Equality of Canada’s Official Languages. The collection and use of this personal information is in accordance with the Privacy Act. The personal information collected will be used for analysis and statistical purposes. The personal information collected is described in Personal Information Bank PSU 938 – Outreach Activities. Your participation is voluntary and will never result in an administrative decision being made about you. Under the Privacy Act, you have the right to access and correct your personal information. To exercise either of these rights, contact Canadian Heritage’s ATIP Coordinator by email at If you are not satisfied with Canadian Heritage’s response to your privacy concern, you may contact the Office of the Privacy Commissioner of Canada by telephone at 1-800-282-1376.

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